Optima Cherkasy Hotel

Spacious bathroom and a super clean room. The beds were really comfy 😊.

Hotel building is One Star. Comfort is One Star. Management is One Star. Housekeeping staff is Four Star. Reception staff is Four Star. Fika staff is Five Star. Restaurant staff is 4 Star. Old building. Not soundproof - you hear everything clearly from the other rooms and from the hallways 24/7 - doors opening and closing, all conversations from everyone in the hallways, housekeeping walkie talkies. Construction and offices on the 4th floor is noisy, if you are in rooms on the 3rd floor. Currently, there is major hotel construction on street level stores under hotel rooms. Its very loud. Construction hours are from 9.00 am to 9 pm. Soon hotel restaurant is closing. They will open a bar in its place - right under the hotel rooms. The bar will stay open until 2am every night. The smoking area will be right outside the bar, in front of the hotel rooms. Soon, the noisy construction will begin to build the bar. Hotel breakfast will be served on 4th floor in a conference room. For all other meals you will have to go to other Cherkassy restaurants. Many teenage sports teams and children's groups stay at this hotel. They are disruptive and run uncontrolled around the hotel at all hours. Hotel security has never taken any action. He just sits at reception playing games on his phone. This is a very noisy hotel on the main city street. High turnover of staff in all areas. Management not service oriented or problem solvers - they don't like to be disturbed. They prefer to hide in the back offices. Hospitality should be all about communication with the guests. The rooms are basic...a bed, a small desk, one chair...in the bathroom your get bath soap - no other amenities. You can 'rent' slippers and a robe from reception! Your small TV has poor reception and local Ukraine TV stations only. No English channels. Depending which room you get, your TV might get BBC or CNN. Internet is included but slow connection. Majority of double beds are 2 single beds poorly pushed together, with a hole in the middle. You'll end up sleeping on one single bed for comfort. Shower water pressure is weak. During your shower, the water temperature randomly changes from cold to hot to cold. Comments or concerns to reception are pointless. Most of the good ratings here are from people who stay 1 night only. This hotel is good for 1 or 2 nights - not any longer. I stay here only because of location - across the street from where I work. And my company pays. I come to Cherkasy 40-50 days a year. Unfortunately, most of the 'airbnb' apartments here are still old soviet style buildings, old apartments with old furnishings. The most pleasant part of the hotel is Fika Cafe. It's typically full of local teenagers, but staff is friendly and they make good drinks! Some food items and desserts too! Reikartz is spending a lot of money renovating the hotel property's revenue areas, but sadly, Reikarz is spending nothing on improving the sound quality and comfort of these noisy hotel rooms.

Fika Cafe.

Everything else.

Location: the hotel was right by the city center and all sightseeings and Ukraine. There were plenty of restaurants to eat, like Presto Pizza that was only 10 minutes' walk away...

This hotel has many spacious, clean rooms and a fantastic location near the city center and Ukraine.

This hotel has an excellent location, situated in the heart of the city center. You can easily access all the restaurants, shops, and sightseeing spots. the rooms are modern, clean, and comfortable, with all necessary amenities. the staff is polite and helpful, with great service. there is free parking available near the hotel.

The breakfast could be improved, lacking variety and freshness at times.

I had a great stay at this hotel in Cherkasy! the location is perfect - right in the center of the city with plenty of bars and restaurants nearby. Secondly, the staff were incredibly helpful and attentive. They even helped us store our food when there was no fridge in the room. Lastly, the rooms were clean and comfortable, with a nice table to work on. Plus, the breakfast was tasty and filling!

No improvement needed - everything was fine.

This hotel in the center of the city offers great value for money. The staff are friendly and attentive, providing helpful recommendations for places to visit. The rooms are clean and comfortable, with basic amenities including a table to work on. The location is perfect, right in the center, making it easy to explore the city's attractions.

No major issues were found during my stay.

I had a fantastic stay at the hotel. The rooms were spacious, cozy, and well-furnished. The breakfasts were delicious and the 24-hour Fika cafe was a great bonus. I particularly enjoyed the helpful suggestions from the reception staff for places to visit in the city. I highly recommend this hotel for a comfortable and enjoyable stay.

Comfortable room design. Great location for restaurants. Amazing front desk staff. Superb service from surrounding facilities. Decent food and drinks.

Nothing, all was good.

We had a great romantic escape at this hotel. The rooms were cozy and the bed was very comfortable. The breakfast was fantastic, with a lot of options to choose from. , the location of the hotel was perfect, as it was situated right in the heart of the city.

We had a few minor complaints. There were no slippers provided in the room, so we had to bring our own.

Beautiful modern hotel, easy parking, walkable location near restaurants and shops. Bargain 3 room suite for future trips. Helpful staff organized food storage. Comfortable clean room, good breakfast. Excellent location, very clean and comfortable. Amazing staff, great coffee shop and bank nearby.

I stayed at this hotel and was pleasantly surprised by its value for money. The prices of food and drinks were decent, and the minibar was well-priced as well. The staff provided superb service and were very friendly. The basic amenities in the rooms were ample and the rooms themselves were clean and nicely furnished. Additionally, the hotel's location in the center of town made it very convenient.

All in all, my stay at this hotel was great and there were no significant issues.

I had an excellent stay in this hotel. Its central location was perfect for exploring the city; I did not need any transportation as everything was within walking distance. The staff was superb, always willing to help and very informative, making my stay even better. The hotel facilities were pleasant, and my room was spacious, clean, and comfortable. The breakfast provided was tasty, and the cleaning staff was kind and efficient. I recommend this hotel for its prime location, cleanliness, amiable staff, and satisfying facilities.

Nothing to dislike.

Had an amazing romantic retreat in the heartbeat of the city with my partner. the hotel's free parking was very useful for us, and the modern and clean room was just perfect for our stay. We also received two complementary drinks that we enjoyed at the hotel's cafe with a lovely atmosphere. the location was just great, as we were close to lots of restaurants and shops where we had a wonderful time exploring the city.

That we didn't enjoy the breakfast that much, but we found some great cafes around the hotel where we had a tasty breakfast.